FREE AUSTRALIAN DELIVERY ON ORDERS $70 OR OVER

ORDERING OPTIONS

CONTACT US

Online Store Phone Support

In Australia: (03) 5335 1234 (Monday to Thursday 8am to 4pm, Friday 8am to 3pm AEST)
Internationally: +61 3 5335 1234 (Monday to Thursday 8am to 4pm, Friday 8am to 3pm AEST)


ONLINE SECURE ORDERING

Rivers Secure Online Server offers a secure and efficient way of processing your personal details over the Internet utilising the latest in SSL (Secure Sockets Layer) technology. You will need your credit card details on hand in order to use this method. If you require more information about SSL Technology, visit our SSL Information page.

Receipts for your purchase can be generated in a number of different forms. If you have an email account you can receive an HTML version, a Plain Text version or both versions of your receipt to your nominated account. If you do not have or have not provided us with an email address, please be sure to print out your Order Confirmation page as your receipt.

Please note: when you submit your order, you will be presented with an onscreen summary of your order & personal details. Once you select your preferred e-mail receipt format and submit your order to our secure server, you should receive confirmation of your order via your nominated e-mail address within 30 minutes. If you do not receive this confirmation, please contact the Rivers Online Clearance Store direct to confirm your order on: Australia (03) 5335 1234 or Overseas: +61 3 5335 1234 (opening hours Monday to Thursday 8am to 4pm, Friday 8am to 3pm EST).

Please note: when you submit your order, you will be presented with an onscreen summary of your order & personal details. Once you select your preferred e-mail receipt format and submit your order to our secure server, you should receive confirmation of your order via your nominated e-mail address within 30 minutes. If you do not receive this confirmation, please contact the Rivers Online Clearance Store direct to confirm your order on: Australia (03) 5335 1234 or Overseas: +61 3 5335 1234 (opening hours Monday to Thursday 8am to 4pm, Friday 8am to 3pm EST).


PAYMENT INFORMATION

All payments are calculated in Australian Dollars and fall under the jurisdiction of the Victorian Government. The Rivers Online Shop can only accept Mastercard or Visa branded cards. At this time, we are unable to accept Rivers gift cards online. Please note: when your order is placed, your card is not debited until we process your order. Please allow for sufficient funds to remain in your account until your order has been fulfilled.


FAX/MAIL ORDER

In the not too distant past, Rivers provided our customers with the option to print their order form and fax or mail their request to our Online Shop. To reduce any risk to our customers' personal information, Rivers has chosen to end this practice and instead provides the very best in security for online ordering to keep our customers' privacy safe. If you feel uncomfortable providing your information over an encrypted connection, you can still place your order via telephone by calling (03) 5335 1234 within Australia or +61 3 5335 1234 internationally. Please note: staff are only available to take orders by phone Monday to Thursday 8am to 4pm, and Friday 8am to 3pm AEST.