Shipping Costs within Australia
Online orders totalling $70.00 AUD or more that are shipped to an address within Australia are shipped for free. Online orders totalling less than $70.00 AUD that are shipped to an address within Australia incur a flat $8.80 shipping and handling fee.
Shipping Methods within Australia
All orders (except PO Box deliveries and some remote areas) are sent with Toll Priority within Australia. Orders will be received within 3 -5 business days of the despatch date. You are able to track your order by entering your Consignment number via https://online.toll.com.au/trackandtrace/ Please note the number will not be traceable for at least 12 hours.
For PO Box Addresses or delivery to remote areas as determined by Toll, your order may be sent with Australia Post via their eParcel service. This service takes longer than our normal delivery service and will be received in 7-10 business days of the despatch date. You will be able to track your order by entering the consignment numbers at http://auspost.com.au/track/track.html
CLICK AND COLLECT
In selected stores, you may order online and pick up your order in store. Please allow 3-10 days for your order to arrive in your selected store. We will contact you once your order is ready for pick up!
Click here for details.
Shipping Costs Overseas
Currently, Rivers only ships internationally to addresses in New Zealand. Online orders that are shipped to an address within New Zealand incur a flat $15.00 shipping and handling fee. New Zealand orders will be received within 5-10 business days of the despatch date. Please note we are unable to deliver to PO Box Addresses. You are able to track your order by entering your Consignment number via http://track.omniparcel.com. On rare occasions the customs agency may choose to delay individual shipments as a random security measure.
Please note: If you receive your shipment confirmation email over the weekend, your order will not be dispatched until the next business day, after which your tracking will be enabled.