Green Artificial Christmas Tree

Fabric:
Care Instructions:

If you spend over $100, delivery is free!

• Purchases under $100 will attract a $8.80 flat fee.
• Your parcel will be delivered within 7-10 business days (excluding weekends and public holidays) from the day you have placed your order.
• Delivery may take longer in remote or rural areas or during promotion and sale periods
• Your order will be delivered by Australia Post.
• You will receive an email once we have dispatched your order, it will contain the tracking number, so you can track your parcel straight to your door.
• We offer free delivery for return orders, see our Returns Policy

Shipping to New Zealand?

We offer $15 AUD flat rate shipping to New Zealand

• Your parcel will be delivered up to 21 business days (excluding weekends and public holidays) from the day you have placed your order.
• Delivery may take longer in remote or rural areas or during promotion and sale periods
• Your order will be delivered by Seko trackable service.
• You will receive an email once we have dispatched your order, it will contain the tracking number, so you can track your parcel straight to your door.
• We offer free delivery for return orders, see our Returns Policy
• Orders which are equivalent to NZ$400 shipped to New Zealand may incur customs charges and duties charged by the NZ Customs Service once the parcel reaches its destination port and must be paid by the recipient directly to the NZ Customs Service or its authorized service provider.

Third Party Partners/Sister Brand products

• Purchases will be shipped separately. If you have a mix of Third Party Partners/Sister Brand products and Rivers items, you will receive two parcels (at no extra charge).
• Purchases are excluded from click & collect.

For more information, please visit our Third Party terms & conditions page.

Delivery Options

Standard Delivery

Your order will be delivered to your nominated address and a signature will be required (if you are not home a calling card will be left advising which post office to collect your parcel from)

Authority to leave

If you are not home your parcel will be left at your front door with no signature required (Rivers cannot be held liable for any parcels that are lost or stolen as a result of any specific delivery instructions left for the carrier).

Online Returns Australia

If you change your mind, we are happy to provide a refund, exchange or gift voucher within 30 days of purchase provided they are NOT final sale, unused condition, accompanied by original tags and a valid original receipt. For hygiene reasons, we are unable to exchange or refund earrings, underwear or swimwear.

Return your way! Pick from the following options to return your item. Please ensure you enclose your completed returns form.

Free store exchange

Looking to exchange your item? Simply head into any of our Rivers stores for a free exchange of your items within 30 days of receiving your order. Find my local store

ParcelPoint

Print your label and drop your return into your local ParcelPoint store in over 1,100 locations, open 7 days a week, early until late. Fully tracked with return processed within 10 business days. FREE! Book my return

Courier Pickup

Have your return collected from your location between 8am - 5pm business days using ParcelPoint's courier collection service. Fully tracked with return processed within 10 business days. Prices start at $6.95*! Book my collection

Australia Post

Print your pre-addressed label and drop your return at your local Australia Post outlet. Trackable shipping methods are recommended for your peace of mind. Print my label