*No refunds for Change of Mind for this item provided by third-party sellers
Product code: FG-267914-NO
Signature Botanical Body WashOriginal Scent (All Skin Types)
This item ships from our sister brand The Fresh Group LTD's warehouse and may arrive in a separate parcel.
Sizing can be different to our normal styles depending on the style of garment and preferred fit ie loose or tighter fitting. Refer to the size guide above for your ideal fit.
Sister brand products cannot be returned to stand alone stores. Remember we offer free returns within Australia. See our Returns Policy for full details.
If you spend over $100, delivery is free!
We offer $15 AUD flat rate shipping to New Zealand
For more information, please visit our Third Party terms & conditions page.
Your order will be delivered to your nominated address and a signature will be required (if you are not home a calling card will be left advising which post office to collect your parcel from)
Authority to leave
If you are not home your parcel will be left at your front door with no signature required (Rivers cannot be held liable for any parcels that are lost or stolen as a result of any specific delivery instructions left for the carrier).For details on returns options for sister brand products, please visit our Third Party terms & conditions page.
We want you to love your purchase. You have the following options available if you change your mind:
The change of mind policy is subject to the following conditions:
If you choose to return to RIVERS Warehouse, we recommend sending your return via a traceable method and retaining proof of postage until receiving confirmation that your return has been processed. RIVERS is not responsible for returns that are not received.
Items received by us at RIVERS Warehouse, after the 30-day return period will not qualify for a refund. In this case, the parcel will be returned to sender.
Please allow 20 working days from the receipt of your return to receive your refund. Refunds will be processed in the same manner as your payment method at the time of purchase. You will receive an email notifying you once your refund has been processed.
Print your label and drop your return into your local ParcelPoint store in over 1,100 locations, open 7 days a week, early until late. Fully tracked with return processed within 10 business days. FREE! Book my return
Have your return collected from your location between 8am - 5pm business days using ParcelPoint's courier collection service. Fully tracked with return processed within 10 business days. Prices start at $6.95*! Book my collection
Print your pre-addressed label and drop your return at your local Australia Post outlet. Trackable shipping methods are recommended for your peace of mind. Print my label
Final Sale Items
All Final Sale items are non-refundable for change of mind, instore or online. Please contact us by emailing our customer care team if you have any further questions.
Return fee is based on your location and the cost of returns is payable by you and we will not reimburse this. Not available for Remote/Rural Areas.
Sister Brand Returns
Items purchased from Millers, Autograph, Crossroads, Katies & Rockmans cannot be returned to a Rivers store. They must be returned using our online returns process.
For details on returns options for sister brand products, please visit our brand partnerships page.
Online Returns New Zealand
Contact our Customer Care Team via our Contact Us form or call +61 2 8577 7838 for a Returns Label.