• This program is our way of saying, "Thanks for your support!". We want to reward you for doing what you love with vouchers, special offers and promotions. Every time you spend a dollar at Rivers, In Store or Online, we will reward you with one point.
  • When you reach 100 points in-store, your $5 REWARD voucher will instantly print along with your receipt.
  • If you earn 200 points, you will receive 2 x $5 REWARD vouchers.
  • If you earn 140 points, you will receive a $5 REWARD voucher and have a 40 point balance remaining on your account.
  • The max voucher amount that can print at one time is $50 for 1000 points. Any remaining vouchers owed will print when you next purchase with us.


As an Rivers member nothing will escape your fashion radar. You’ll be the first to know about the latest trends, essential must-have items of the season and you’ll receive offers and invitations to special events throughout the year. Sign up in-store to get your Rivers Membership number (We no longer issue membership cards, all cards are virtual), or you can sign up online by clicking on the ‘login/register’ link and use it every time you spend so we can keep in touch with you and update you on all the latest news and offers.


When making a purchase (either in-store or on-line) you will need to use your membership identification. This can be looked up on our system by our team member for you in-store if you don’t have it or if you are shopping online please ensure you log in with your email that you use for your membership account to ensure you accumulate points. If you are having problems signing in please contact our customer care team who will be more than happy to help. Click Here to Contact Us.


REWARD vouchers can be redeemed at any Rivers store. REWARD vouchers will only be issued in-store, and can only be redeemed in-store, however, your REWARDS voucher can be used on any in-store product so long as the total transaction amount is over $15, and is greater than the voucher amount you are trying to redeem. Final sale items purchased with reward points are non-refundable for change of mind. REWARDS vouchers can not be used in conjunction with online promotions.



• I understand and agree that the following terms apply to the Rivers Rewards Program:

• By joining Rivers VIP Program, you consent to us collecting personal information about you in order to set up your account and to enable you to become a member of our Rewards Program and for purposes as otherwise set out in our Privacy Policy at HERE.

• Our Privacy Policy explains how we store and use, and how you may access and correct, your personal information. You can manage your preferences or opt out of receiving emails or text messages at any time by following the unsubscribe link in the latest email or text message you received which directs you to our preference centre. Alternatively, you can contact us, and we will assist you to manage your preferences. In both instances it may take up to 5 business days for your preference to be updated on our system. If you would like any further information about our privacy policies or practices, please contact us at or call us Australia 1300728980, New Zealand +6498889791

• Membership is available only to natural persons aged 18 years or over.

• Rivers may accept or refuse an application for membership for any reason. • Please ensure you maintain safe management of your membership number and/or password. You should always keep your membership number and password secret. If you have concerns, please contact our customer care team.

• Please note any points accumulated prior to July 2020 are no longer valid and have been removed from your account.

• All points expire after 1 year if they haven’t been used.

• Points are earned on Rivers branded product only.

• From time to time, Rivers may make offers which enable you to earn bonus Rewards points. The terms of any specific offer apply in addition to these Terms.

• Reward points have no cash value and are not redeemable for cash.

• Goods returned / cancelled / refunded or not fulfilled will have the Reward points earned from that purchase reversed.

• Rivers will keep a record of my Rivers Rewards points earned and redeemed. Rivers may correct my Rewards points balance without notice if there are any errors in awarding or redeeming points.

• You can terminate your Membership at any time, please give notice to Rivers. • Rivers retains the right to vary or terminate the Rewards Program in part or in whole, at its sole discretion. Rivers reward program is not legal tender and does not create a liability for loss arising from termination, variation, or cancellation to any participant (in part or in full) of the Program.

• On termination of membership by either yourself or Rivers in the Rewards Program, any unused points accrued are removed and are unable to be transferred.

• To the extent legally permitted, Rivers excludes all conditions, warranties, guarantees and similar, whether express or implied, in relation to the Rewards Program (Warranties), other than those implied by statute which may not be legally excluded. Any liability Rivers may have to me under Warranties implied by statute which cannot be excluded is limited, where expressly permitted by statute, to supplying, or paying the cost of supplying, the goods, or services again or repairing, or paying the costs of repairing, the goods, at Rivers option.

• To the extent legally permitted, in no event will Rivers be liable to anyone for any direct, indirect, incidental, special, exemplary, or consequential damages of any type whatsoever, including, without limitation, any lost profits or savings, damage to or loss of property or personal injury (including death), even if Rivers is expressly advised of the possibility of such damages. This exclusion and waiver of liability applies to all causes of action, whether based on contract, warranty, tort (including negligence) or any other legal theories. To the extent that the above exclusion of liability is unenforceable, invalid, or ineffective for any reason, it will be severed from these Terms and Rivers maximum aggregate liability for all losses, damages and other amounts referred to in the above exclusion of liability under any cause of action referred to in the above exclusion of liability is limited to AUD $5.00.

• New South Wales law applies to these Terms.